Terms of Use

1. Acceptance of Terms

These Terms of Use (“Terms”) govern your access to and use of the Atlanto platform, website, API, and related services (collectively, the “Service”) provided by Atlanto (“we”, “us”, or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

Atlanto is an AI-powered customs classification platform that uses retrieval-augmented generation technology to determine Harmonized Tariff Schedule (HTS) codes for products. The Service analyzes product information against U.S. Customs and Border Protection (CBP) rulings and the HTS database to provide explainable, legally-grounded classification recommendations.

3. Account Registration and Security

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials, including API keys, and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Subscription, Billing, and Payment

4.1 Plans and Pricing

The Service is offered under various subscription plans, which may include free tiers, usage-based pricing, and enterprise plans. Current pricing and plan details are available on our website. We reserve the right to modify pricing with 30 days' notice.

4.2 Usage-Based Billing

Certain plans include usage-based billing components. Classification API calls, product catalog operations, and other metered features are tracked and billed according to your plan's terms. Usage is measured and reported through your account dashboard.

4.3 Payment Terms

Payments are processed through Stripe. You agree to provide valid payment information and authorize recurring charges. All fees are non-refundable except as expressly stated in these Terms or required by law.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law, regulation, or trade compliance requirement.
• Submit false, misleading, or fraudulent product information for classification.
• Attempt to reverse-engineer, decompile, or extract the underlying algorithms, models, or data of the Service.
• Circumvent rate limits, authentication mechanisms, or security features.
• Use automated scripts or bots to access the Service in a manner that degrades performance for other users.
• Resell, sublicense, or redistribute the Service or its outputs without our written consent.
• Use the Service to facilitate tariff evasion, customs fraud, or any illegal trade activity.

6. API Usage

Access to the Atlanto API is subject to the following conditions:

• API keys are confidential and must not be shared or embedded in client-side code.
• API usage is subject to rate limits as defined in your subscription plan.
• We reserve the right to throttle or suspend API access if usage patterns indicate abuse or excessive load.
• API responses, including classification results and reasoning, are provided for your internal business use unless otherwise agreed in writing.

7. Third-Party Integrations

The Service may integrate with third-party platforms, including but not limited to Shopify, WooCommerce, and BigCommerce. Your use of these integrations is subject to the respective third party's terms and policies. We are not responsible for the availability, accuracy, or practices of third-party services. You authorize us to access and process data from integrated platforms as necessary to provide the Service.

8. Intellectual Property

8.1 Our IP

The Service, including its technology, algorithms, user interface, documentation, and all related intellectual property, is owned by Atlanto or its licensors. Nothing in these Terms grants you any right, title, or interest in the Service beyond the limited right to use it as described herein.

8.2 Your Data

You retain all rights to the product data and other content you submit to the Service. By submitting data, you grant us a limited license to process, store, and use that data solely to provide and improve the Service. We may use anonymized, aggregated data derived from your usage to enhance our classification models and overall platform.

8.3 Classification Outputs

Classification results, reasoning, and cited CBP rulings generated by the Service are provided to you for your use in connection with customs compliance. CBP rulings referenced in outputs are publicly available government documents. The specific formatting, analysis, and reasoning structure of our outputs remain our intellectual property.

9. Disclaimer of Warranties and Classification Accuracy

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

While we strive for high accuracy in our classifications and ground our results in official CBP rulings, the Service provides recommendations only and does not constitute legal, customs, or trade compliance advice. You acknowledge and agree that:

• HTS classifications generated by the Service are AI-assisted recommendations, not binding legal determinations.
• Final classification authority rests with U.S. Customs and Border Protection.
• You are responsible for independently verifying classifications before relying on them for customs declarations, duty payments, or compliance decisions.
• We do not guarantee that classifications will be accepted by CBP or any other government authority.
• Changes to the HTS, trade policy, tariff schedules, or CBP interpretations may affect classification accuracy.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ATLANTO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

This limitation applies regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if we have been advised of the possibility of such damages. Our total aggregate liability for all claims related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

Without limiting the foregoing, Atlanto shall bear no liability for customs duties, penalties, fines, delays, seizures, or other consequences arising from reliance on classification results provided by the Service.

11. Indemnification

You agree to indemnify, defend, and hold harmless Atlanto and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any applicable law or regulation.

12. Termination

Either party may terminate these Terms at any time. You may close your account through the account settings or by contacting us. We may suspend or terminate your access to the Service if you breach these Terms, fail to pay fees, or engage in conduct that we determine, in our sole discretion, may harm the Service or other users.

Upon termination, your right to use the Service ceases immediately. We will make your data available for export for 30 days following termination, after which we may delete it. Sections that by their nature should survive termination (including limitations of liability, indemnification, and dispute resolution) shall survive.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through a notice on the Service at least 30 days before taking effect. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted in English.

15. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Atlanto regarding the Service.
• Severability: If any provision of these Terms is held to be unenforceable, the remaining provisions shall remain in full force and effect.
• Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
• Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights freely.
• Force Majeure: We shall not be liable for any failure or delay in performing our obligations due to causes beyond our reasonable control.

16. Contact Us

If you have questions about these Terms, please contact us at:

Atlanto
Email: legal@atlanto.dev
Website: atlanto.dev